Know Before You Go

• Yes! Private walking ghost tours start at $150 for up to 4 guests. Additional guests start at $20 per person. These rates cover our traditional walking tours, including Church Hill Chillers, Shadows of Shockoe, Haunted Capitol Hill, Phantoms of Franklin, Creepy Tales on Campus, and Specters & Shades of Court End.
• Private Haunted Pub Crawls and Haunted Pub Hops are also available for up to 20 guests. These tours are custom-tailored upon request to best accommodate our guests’ needs and the availability of our pub restaurant partners so pricing can vary.
• Please check out our Group/Private Tours and Events page for additional offerings and details. All private events are subject to availability and are offered on a first-come, first-serve basis. We encourage those interested in our services to contact us early so that we can lock in your engagement on our calendar. All reservations are subject to a deposit of $250 which is non-refundable within 7 days of the tour or event, except in cases where Haunts of Richmond needs to cancel for severe weather. Our rain/severe weather policy can be found below.

We consider our tours to be family-friendly, however, we always suggest that parents and guardians use discretion when determining if a ghost tour will be appropriate for their children. Ghost tour material is largely based on historic faces, and history can be messy sometimes. It is not our goal to make people uncomfortable, but we will not sugar-coat the facts either. If you have questions or concerns about the material that will be shared on any given tour, please contact us.

Yes! A Haunts of Richmond Gift Certificate can be redeemed for any tour or event purchased on HauntOfRichmond.com. Certificates are available in any denomination and never expire. Gift cards can be purchased online. There are Terms & Conditions for Gift Cards: They are not valid for Haunted TukTuk or Segway tours. All sales are final. An online convenience fee does apply to Gift Card purchases, not redemptions. Gift Cards cannot be redeemed for cash and must be redeemed online.

For our outdoor walking tours, yes! We welcome dogs, as long as they are leashed, curbed, and kept under control. Should your dog become a distraction during the tour, we do ask you to step away from the group to allow others to enjoy the tour. For tours and events that enter our partner facilities, including museums, restaurants and breweries, only certified service animals are allowed.

Yes. To thank you for your service, we offer a “buy one, get one” discount to all active and retired military personnel with a valid military ID for our traditional outdoor walking tours. This can be redeemed once per military ID per tour. Simply “buy one” ticket atthe  regular price on our website, bring your military ID and your guest to the ghost tour, and your tour guide will issue your “get one” ticket when you check in and show your military ID. This is only valid for our Shadows of Shockoe, Church Hill Chillers, Haunted Capitol Hill, Phantoms of Franklin, Creepy Tales on Campus, and Specters & Shades of Court End public ghost tours. This is not valid for private tours, Haunted Dinners, Haunted Pub Crawls, Haunted TukTuks, or other partner events and tours. If you can notify Haunts of Richmond in advance about your intention to use this discount it would be appreciated, but is not required. Please reach out to us with any questions that you may have about this policy.

Our tours run rain or shine, except in cases of extreme weather as determined at the sole discretion of Haunts of Richmond management. In the rare event that Haunts of Richmond must cancel a tour, we will call you and give you the option of a full refund or rescheduling. Full refunds will not be offered unless Haunts of Richmond cancels the tour.

With a minimum of 24 hours’ notice, walking tour tickets may be transferred to another tour one time without penalty.

With a minimum of 24 hours’ notice walking tour tickets may be traded for a digital gift card worth the full value of the reservation, or cancelled for a partial monetary refund. A 25% surcharge will be withheld from all ticket refund requests. Any merchandise purchases will be refunded in full.

For Haunted Dinner events, cancellation requests must be made at least 48 hours in advance. Customers may choose between a gift certificate for the full value of the reservation or a partial monetary refund. A 25% surcharge will be withheld from all monetary refund requests to the original form of payment.

Please verify all tour selections with your entire party before booking. We understand that people can overbook themselves, get tired, get lost, or change their minds, but no exceptions will be made to the above rules.

Private tour deposits are non-refundable within 7 days of the scheduled tour. Requested scheduling adjustments within 7 days of the scheduled tour may be permitted at the sole discretion of Haunts of Richmond management and pending availability.